Troubleshooting & Support:

  1. Overview
  2. Troubleshooting & Support:

"I forgot my password"

If you can't remember your password, you can reset it from the login screen.To reset your password:Go to the TidyJot login page.Click Forgot Password (below the login form).Enter t ...

"My data isn't syncing"

If your journal entries, tasks, or other content don't seem to be loading or updating correctly, try these steps in order:Refresh the page — A simple refresh often resolves tempora ...

"How to contact support"

If you need help that isn't covered in this knowledge base, the Up-n-Up Club support team is here for you.Ways to get in touch:In-app: Click the Feedback button at the bottom of th ...